Contact Us
Need help with your Fox Racing order, shipping details, return or exchange request, product question, or account issue? Our support team is here to help you get the right information quickly.
Email Support
For customer support, please email us anytime at:
Our team typically responds within 24–48 hours.
Customer Service Hours
Our customer service hours are Monday–Friday, 9:00 AM–6:00 PM.
Messages received outside business hours will be reviewed during the next available support window.
What to Include in Your Message
To help us review your request faster, please include the details that apply to your question.
- Your full name and the email address used at checkout.
- Your order number, if your message is about an order.
- A clear description of the issue or question.
- Product name, size, color, or style details when asking about Fox Racing gear.
- Photos or screenshots if they help explain the request.
How We Can Help
Order Support
Contact us for help with order details, order questions, or information related to a recent purchase.
Shipping Support
Reach out if you need help understanding shipping updates or delivery-related information for your order.
Returns & Exchanges
Email us before starting a return or exchange so we can review your request and provide the next steps.
Product Questions
Ask us about Fox Racing gear, apparel, helmets, gloves, jerseys, pants, boots, goggles, sizing, or product details.
Account Help
We can assist with account access questions and general account-related support.
General Support
Not sure where your question fits? Send us a message and we will guide you to the right support path.
Contact Form Note
Use the contact form on this page if available. Please include the same details listed above so our team can review your request clearly.
Please do not send sensitive payment information through email or the contact form. We only ask for information needed to help with your customer support request.
Privacy Reassurance
Any information you share with Fox Racing support is used to review and respond to your request. We recommend keeping your message focused on the details needed for customer service.
We’re Here to Help
Thank you for contacting Fox Racing. Whether you need help with an order, shipping, returns, exchanges, product questions, or account support, our team will review your message and reply as soon as possible within our stated response time.
