Return Policy
Fox Racing offers 30 Days Free Returns on eligible items. Please review the return requirements below and contact our customer service team before sending any item back.
30-Day Window
Eligible items may be returned within 30 days of delivery.
Free Returns
Fox Racing provides 30 Days Free Returns when the return is approved and follows our return instructions.
Contact First
Customers must contact customer service before sending any return.
30 Days Free Returns
We want your shopping experience with Fox Racing to be clear and simple. Eligible items can be returned within 30 days, and approved returns are covered under our 30 Days Free Returns service.
Returns must be started by contacting customer service first. Returns sent without contacting customer service first may not be accepted.
Return Eligibility
To qualify for a return, the item must meet the following requirements:
- The return request must be made within 30 days of delivery.
- The item must be unused, unworn, unwashed, and in its original condition.
- The item must include original packaging, tags, labels, accessories, and any included materials when applicable.
- The item must not be damaged, altered, stained, or show signs of use beyond normal inspection.
- Proof of purchase or order information may be required to review the request.
Non-Returnable Items
Some items may not be eligible for return. Non-returnable items may include:
- Items that have been used, worn, washed, altered, or damaged after delivery.
- Items missing original packaging, tags, accessories, or included materials.
- Items marked as final sale or non-returnable at the time of purchase.
- Gift cards or digital items, if applicable.
- Items returned without prior customer service approval.
How to Start a Return
Before sending any item back, please contact our customer service team at [email protected] to receive the correct return instructions and return details.
Please include the following information in your message:
- Your full name and the email address used at checkout.
- Your order number.
- The item you would like to return.
- The reason for the return.
- Photos if the item arrived damaged, defective, or incorrect.
Please do not send your return to any address before receiving instructions from customer service. We do not display a fixed return address because return details may vary by order.
Return Shipping Cost
Fox Racing offers 30 Days Free Returns for eligible approved returns. To make sure your return is handled correctly, you must contact customer service first and follow the return instructions provided.
Returns sent without approval, returns sent to the wrong location, or returns sent without following the provided instructions may not be accepted.
Refund Process
After your returned item is received and inspected, we will review it to confirm that it meets the return eligibility requirements.
Refunds are processed within 3–15 days after the returned item is received and inspected. The time it takes for the refund to appear in your account may vary depending on your payment provider.
If a returned item does not meet the return requirements, the refund may be refused or adjusted where applicable.
Exchanges
If you need a different size, color, or item, please contact customer service at [email protected] before sending anything back.
Exchange availability may depend on item condition, product availability, and return eligibility. If an exchange is not available, customer service will provide the next available option.
Damaged, Defective, or Wrong Items
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible at [email protected].
Include your order number, a description of the issue, and clear photos of the item and packaging. Our customer service team will review your message and provide the next steps.
Final Sale Rules
Items marked as final sale or non-returnable at the time of purchase are not eligible for return or exchange unless the item is damaged, defective, or incorrect upon delivery.
Contact Information
For return instructions, return details, exchanges, damaged items, wrong items, or refund questions, please contact Fox Racing customer service:
Email: [email protected]
Please contact our customer service team at [email protected] to receive the correct return instructions and return details.